We provide delivery exclusively within Australia, covering all states and territories.
All orders are processed through our partnered logistics centres and shipped to delivery addresses within Australia only.
All products available on the website are delivered free of charge across Australia, regardless of order value.
Once payment has been completed, orders are typically processed within 1–6 business days.
Processing Cut-Off Time:
After dispatch, customers will receive shipment tracking information.
Delivery is carried out by specialised carriers for furniture and home goods, selected based on the characteristics of each item.
The estimated delivery timeframe is 5–7 business days after dispatch.
If unexpected delays occur, the shop’s customer support team will provide assistance.
All prices listed on the website include applicable taxes in accordance with Australian regulations.
No additional charges will be applied upon delivery.
After dispatch, customers will receive a tracking link to monitor the delivery status until completion.
Damaged or Lost Items
If an item arrives damaged or is lost during transit, a replacement or refund will be arranged after verification.
Incorrect Address
If an incorrect or incomplete delivery address is provided, additional delivery costs may be charged to the customer.
For enquiries regarding delivery, tracking, or orders, please contact the shop:
Email: supportdesk@nookmyden.com
Phone: +81 (709) 426 28 50
Address: 202, 23-1-2 KIKUSUI 5-JO, SHIROISHI-KU, SAPPORO-SHI, HOKKAIDO 003-0805, JAPAN
Business Hours: Monday to Friday, 9:00 AM – 4:00 PM (excluding public holidays)
Service Area: Australia
We are committed to providing a clear, reliable, and compliant shopping experience for furniture and home products.
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