Payment Methods

1. General Overview

This Payment Policy applies to all transactions carried out through the website by customers in Australia.
The shop uses payment systems that comply with applicable regulations for secure electronic transactions, ensuring reliable and protected payments processed through certified channels.

All transactions are handled confidentially using modern technologies for data protection and authentication.

2. Accepted Payment Methods

The website accepts the following international payment methods:

• Diners Club
• Discover
• JCB
• Mastercard
• VISA

All available payment methods allow fast and secure payments with no additional charges to the customer.

3. Transaction Security

All payments made through the website are protected by advanced encryption systems.
The shop does not store any banking details or payment card information.

Transactions are processed exclusively by certified payment service providers that comply with required security standards.

4. Payment Verification and Authorisation

During the payment process, an automatic verification is carried out by the customer’s financial institution.
Once authorisation is successful, the order is confirmed and the payment is reserved until dispatch.

If authorisation fails, the order cannot be completed.

5. Currency and Applicable Charges

All transactions are processed in Australian Dollars (AUD).
The displayed prices include applicable taxes in accordance with Australian regulations.
No additional charges apply during payment or delivery.

6. Payment Issues

In the event of errors or declined transactions, customers are advised to:

• Verify the accuracy of payment details;
• Ensure sufficient funds are available;
• Contact their financial institution regarding any authorisation issues.

If the issue persists, customers may contact the shop for further assistance.

7. Contact and Customer Support

For enquiries regarding payments or transaction security, please contact the shop:

Email: supportdesk@nookmyden.com
Phone: +81 (709) 426 28 50
Address: 202, 23-1-2 KIKUSUI 5-JO, SHIROISHI-KU, SAPPORO-SHI, HOKKAIDO 003-0805, JAPAN
Business Hours: Monday to Friday, 9:00 AM – 4:00 PM (excluding public holidays)
Service Area: Australia

We are committed to providing a secure, reliable, and transparent payment environment in line with current standards, ensuring a safe shopping experience.